Terms of Service
This Terms of Service agreement (the “Agreement”) governs your access to and use of growmypatients.com and related platforms operated by Bolt Digital LLC, doing business as Grow My Patients (a Bolt Digital brand) (“Bolt Digital LLC,” “Grow My Patients,” the “Company,” “We,” or “Us”). By accessing or using the Website or our services, you agree to be bound by this Agreement.
Section 1 – Website Use
To use the Website, you must be at least 18 years old (or the legal age of majority in your jurisdiction), operate a business, and possess the legal capacity to enter into binding contracts. By accessing the Website, you affirm that you have read this Agreement and understand and agree to its terms.
Section 2 – User Conduct, Restrictions, and License Terms
All Website content—text, images, videos, logos, and testimonials—receives copyright and trademark protection. You receive a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferable license to use the Website. You may not engage in: harmful acts (hacking, scraping, malware distribution, or competitive-intelligence gathering); spamming or unsolicited communications; offensive communications (sexually explicit, obscene, defamatory, or threatening content); or importing sensitive information (such as social security numbers, credit-card data, or passwords) except as required to complete a transaction with us.
Section 3 – Privacy Statement and Personal Information
Our separate Privacy Statement governs personal-data handling and is incorporated into this Agreement by reference. We reserve the right to modify our Privacy Statement and any related Data Processing Agreement.
Section 4 – Information You Provide; Registration; Passwords
You must create any account with truthful, accurate information. You are responsible for maintaining the confidentiality of any password and cannot transfer account access to third parties. You remain responsible for all account transactions and information.
Section 5 – Order Placement and Acceptance
Payment must be received before orders are accepted. We may request additional information, cancel orders, or limit purchases. Electronic confirmations do not signify acceptance. All services are subject to availability. We may limit the sales of our services to any person, geographic region, or jurisdiction. We do not warrant that service descriptions are accurate, complete, current, or error-free.
Section 6 – Refunds
Any refunds are governed solely by the separate written services agreement (and any applicable refund guarantee) between you and Bolt Digital LLC. This Website does not set or state refund amounts or other commercial terms.
Section 7 – Payment Terms
Any payment terms applicable to a paid engagement are set out in the separate written services agreement between you and Bolt Digital LLC, and are not stated on this Website.
Section 8 – Delivery
Our services are delivered digitally and/or as professional services; no physical shipping is involved unless otherwise stated. Any delivery timeframes are estimates only, and we are not liable for delays caused by third parties or circumstances beyond our reasonable control.
Section 9 – Services
We may discontinue or modify our services without incurring any obligation to you. We do not warrant that service descriptions are accurate or complete.
Section 10 – Disclaimer: Your Individual Results Will Vary
YOUR CLINIC’S INDIVIDUAL RESULTS WILL VARY DEPENDING UPON A VARIETY OF FACTORS UNIQUE TO YOUR BUSINESS, MARKET, INTAKE PROCESS, AND PATIENT-SELECTION CRITERIA. We do not promise, guarantee, or warrant your clinic’s success, patient volume, the number or quality of leads or booked patients, patient outcomes, or return on investment. We do not make earnings claims, return-on-investment claims, or claims that our services, tools, or other offerings will produce any specific number of leads, booked patients, or any specific amount of revenue. We do not offer any tax, accounting, financial, or legal advice; you should consult your own accountant, attorney, or financial advisor for advice on those topics.
Section 11 – Your Responsibilities Running Your Clinic
You represent that you operate a business (and, where applicable, a clinic) in good standing with no pending investigations or prosecutions, and you agree to use our services lawfully only. You are solely and exclusively responsible for complying with all applicable laws and regulations in running your business, including, but not limited to, all laws and applicable healthcare-marketing and advertising regulations governing healthcare advertising, patient solicitation, fee arrangements and fee-sharing, conflicts of interest, lead and referral practices, and tax laws applicable in every jurisdiction in which your clinic operates. You are solely and exclusively responsible for collecting and reporting all sales and use tax, and any other taxes, which may apply to your business. You must notify us of any threatened or filed investigation or lawsuit, and we may terminate this Agreement upon such notification.
Section 12 – Testimonials, Reviews, and Pictures/Videos
We may publish client testimonials with names, cities, and states. Testimonials represent the unique experience of the participants and clients submitting them and do not necessarily reflect the experience that you may have. By submitting testimonials or content, you grant us a royalty-free, worldwide, perpetual, non-exclusive, and irrevocable license to use them. We may correct grammatical and typographical errors, shorten testimonials prior to publication, and review all testimonials prior to publication. You may post reviews, photos, and videos only if the content is legal and is not obscene, threatening, defamatory, or infringing; by posting, you grant us rights to use, reproduce, modify, and distribute such content.
Section 13 – Compliance With Laws and Commitment Against Harassment
You must comply with all applicable laws, including the CAN-SPAM Act (15 U.S.C. § 7701), the Telephone Consumer Protection Act (47 U.S.C. § 227), FTC telemarketing rules, FTC endorsement and testimonial guidelines, and all applicable state medical board advertising and solicitation rules. You are solely responsible for ensuring your compliance with all applicable laws, rules, regulations, and court orders, and for ensuring that you and all users of your account comply. We have no control over, and therefore cannot be responsible for, the functionality or failures of any third-party software, including without limitation Meta/Facebook, Google, and internet-browser notifications. You must not store, distribute, or transmit any malware or other material that you know, or have reasonable grounds to believe, is or may be tortious, libelous, offensive, infringing, harassing, harmful, disruptive, or abusive.
Section 14 – Disclaimers of Other Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not represent or warrant that: Website use will be secure, timely, uninterrupted, or error-free; the services will meet your requirements; stored data will be accurate or reliable; the services will meet your expectations; errors will be corrected; or our servers are free of viruses. ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Section 15 – Limitations of Liability
IN NO EVENT SHALL BOLT DIGITAL LLC OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, including loss of use, profits, data, goodwill, or cost of substitute services, regardless of whether liability arises from breach of contract, tort, warranty, or other theories, and regardless of whether Bolt Digital LLC has had notice of the possibility of such damages.
Section 16 – Dispute Resolution by Mandatory Binding Arbitration and Class-Action Waiver
ANY CLAIM THAT YOU OR YOUR BUSINESS MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. You waive the right to a trial by jury and other court remedies such as discovery and appeal rights. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Before initiating arbitration, the parties must first attempt informal resolution by contacting zaid@pyroleads.com within 120 days. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules. A single neutral arbitrator will conduct proceedings in the English language in Jefferson County, Texas, unless the parties agree to telephonic or written submissions. The arbitrator shall follow the substantive law of the State of Texas without regard to its conflicts-of-laws principles. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s Rules; in all other respects, the parties shall each pay their own fees, costs, and expenses. All claims must be brought within one (1) year after the claim arises (the one-year period includes the 120-day informal-resolution procedure). This provision survives termination of your account or relationship with Bolt Digital LLC, bankruptcy, assignment, or transfer.
Section 17 – Additional Remedies
We may seek a temporary restraining order and preliminary and permanent injunctions or other equitable relief from a court of competent jurisdiction located in Jefferson County, Texas, to prevent breaches or intellectual-property infringement. You irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, the state and federal courts located in Jefferson County, Texas, for such claims.
Section 18 – Indemnification
You agree to defend, indemnify, and hold harmless Bolt Digital LLC, its directors, officers, employees, shareholders, licensors, independent contractors, subcontractors, suppliers, affiliates, parent companies, subsidiaries, and agents from and against any and all claims, actions, losses, liabilities, damages, expenses, demands, and costs arising from: your use, misuse, or attempted use of the Website, software, or services; information submitted through the Website; your breach of this Agreement or your representations; or your violation of any law or third-party rights, including any rule of professional responsibility or any consumer-protection, advertising, or telemarketing law applicable to your practice.
Section 19 – Notice and Takedown Procedures; Digital Millennium Copyright Act
You or your agents may request removal of infringing materials by sending notice to the address below or to zaid@pyroleads.com. This Agreement fully incorporates our DMCA Policy by reference.
Bolt Digital LLCAttn: Legal Department – DMCA Notice
9324 Lisa Lane, Port Arthur, TX 77640, United States
Section 20 – Third-Party Links
The Website may contain links to third-party sites. We are not responsible for and do not verify the accuracy of any information contained on those sites, and we assume no responsibility for the content or functionality of any non-Company website. Opinions expressed by third-party authors or contributors are their own and do not represent Bolt Digital LLC.
Section 21 – Termination
This Agreement takes effect when you click an acceptance button, submit information, begin installation, place an order, or select a payment method. If, in our sole discretion, you fail—or we suspect that you have failed—to comply with any term or provision of this Agreement or have violated any law, we may terminate this Agreement or suspend your access to the Website at any time without notice to you. Upon termination, you remain responsible for any outstanding payments to Bolt Digital LLC. Sections 10, 14 through 20, and 22 through 30 survive termination, as well as any representations, warranties, and other obligations made or undertaken by you.
Section 22 – No Waiver
No failure or delay on the part of Bolt Digital LLC in exercising any right, power, or remedy under this Agreement may operate as a waiver. Waivers must be in writing and signed by the Company.
Section 23 – Governing Law and Venue
This Agreement is governed exclusively by the laws of the State of Texas without regard to its conflicts-of-laws principles. For claims excluded from arbitration, the parties agree any such claim or dispute shall be exclusively brought in and decided by the state or federal courts located in Jefferson County, Texas. You irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, such courts, and forever waive any challenge to said courts’ exclusive jurisdiction or venue. All claims must be brought on an individual, non-class, non-representative basis.
Section 24 – Force Majeure
We are not responsible for any delay, damage, or failure caused or occasioned by any act of nature or other causes beyond our reasonable control.
Section 25 – Assignment
We may assign our rights under this Agreement at any time, without notice to you. Your rights cannot be assigned without our express written consent.
Section 26 – Electronic Signature
All communications through the Website are electronic communications. You agree that electronic communications, notices, disclosures, and agreements shall have the same force and effect as if they were in writing and signed by the party sending the communication.
Section 27 – Changes to the Agreement
We reserve the right to update, change, or replace any part of this Agreement, including the Privacy Statement, by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.
Section 28 – Your Additional Representations and Warranties
You represent and warrant that: (1) you are at least 18 years old (or the legal age of majority in your jurisdiction); (2) you own, operate, and/or have authority to bind the business or clinic on whose behalf you act; (3) you have read and understand this Agreement; and (4) you will not resell, redistribute, or export purchased services. You grant us the right to contact you and your business by email, telephone, or postal mail for any purpose, including (i) follow-up calls, (ii) satisfaction surveys, and (iii) inquiries about any orders. You warrant that there are no prior or pending government investigations or inquiries of, or prosecutions against, you or any business related to you by the Federal Trade Commission, any other federal or state governmental agency, any state medical board or healthcare-regulatory authority, or any industry regulatory authority anywhere in the world, nor any prior or pending private lawsuits against you. If you, or any business related to you, becomes the subject of a government investigation, inquiry, or prosecution, you will notify Bolt Digital LLC of the same within 24 hours, and we may terminate this Agreement based on such investigation.
Section 29 – Severability
If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall not be affected thereby and shall continue in full force and effect.
Section 30 – Entire Agreement
These Terms, this Agreement, and any policies or operating rules posted by us on or in respect to the Website constitute the entire agreement and understanding between you and your business and Bolt Digital LLC, and supersede and replace any prior or contemporaneous agreements, representations, communications, and proposals, whether oral or written. Where you and Bolt Digital LLC also enter into a separate signed services agreement, that agreement governs the specific services and deliverables it describes.
Section 31 – Contacting Us
Bolt Digital LLCd/b/a Grow My Patients
9324 Lisa Lane, Port Arthur, TX 77640, United States
zaid@pyroleads.com
SMS / Text-Message Terms
We send SMS messages related to your account, sales calls, appointment reminders, and marketing or promotional content. You can cancel the SMS service at any time by replying “STOP” to any text message you receive from us. After you send “STOP,” we will send a confirmation message and then stop sending you further messages. For issues, reply “HELP” to any message or contact zaid@pyroleads.com. Message and data rates may apply for any messages sent to you from us and to us from you. You will receive recurring messages, and message frequency may vary.
Communication Consent & Notice
By agreeing to these terms, prospects consent to receive snail mail, email, phone, and automated prerecorded voice-message solicitations from Bolt Digital LLC, including its various business divisions, affiliates, partners, vendors, list managers, and clients. We may sell the personal information that you supply to us, and we may work with other third-party businesses to bring selected opportunities to our members via direct mail, email, SMS, text, and telemarketing (including but not limited to pre-recorded phone messages). By submitting forms, you agree that Bolt Digital LLC and its representatives, agents, and partners may contact you by telephone (including at your wireless telephone number), email, SMS, or pre-recorded message at the information you provided, and you understand and agree that this consent applies even if your number is listed on a state or federal do-not-call list. By submitting forms, you agree that you cannot “build a case” against Bolt Digital LLC by counting infractions per solicitation, and you forfeit your right to litigate against Bolt Digital LLC based on any previously alleged infraction (alleged infractions prior to you submitting any forms). Prospects are solely responsible for any and all third-party fees they may incur when being contacted by Bolt Digital LLC and its business divisions, affiliates, partners, clients, vendors, and list managers. To unsubscribe from email, phone, SMS, or robo-dialing, email zaid@pyroleads.com with the phone number and/or email address to be removed.
Footer Disclaimers
Bolt Digital LLC, d/b/a Grow My Patients, is a marketing and lead-generation company that provides advertising and client-acquisition services to men's health and hormone-optimization clinics. We are not a clinic, we do not provide legal advice or legal services, and we do not provide medical care, diagnose, or treat patients. Nothing on this Website is legal advice or the solicitation of a consumer client.
We do not guarantee success. We do not make earnings claims, patient-volume claims, or claims that our services will produce any specific number of leads, booked patients, or revenue. Results vary, are not typical, and rely on individual effort, time, and skill, as well as unknown conditions and other factors.
Bolt Digital LLC is not affiliated with, endorsed by, or sponsored by Google, YouTube, Bing, Meta, or Facebook.